Assertiveness Training

Developing your assertiveness skills as a manager is crucial. Not only in terms of being able to maintain performance and quality standards in the workplace, but also in terms of having a wider influence and impact in your organisation.

There will be occasions when reasonable standards might not be met by staff, and you will need to address these situations in an assertive manner. There will be occasions when more senior management or customers seek to place unreasonable expectations upon your group, and these situations will need to be dealt with assertively.

There will be times when peers or colleagues over-step your boundaries, and these must be dealt with in an assertive manner.

Firm, friendly and fair is not always an easy balance to maintain. There are some managers who are either too aggressive in their pursuit of their goals , and other managers who are overly accomodating and who seek to avoid conflict almost at any cost..

You can return to the home page and view some training courses that we offer, by clicking here Management Training Courses

If assertiveness training is something you are considering, then take a look at the new personal development e-workbook, titled "Seven Keys To Becoming More Assertive" You can gain the direction and insights you need to immediately start taking more control of your life.

                   e-workbook "Seven Keys To Becoming More Assertive"

         Key # 1. Understand the nature of assertive, aggressive, and accommodating behaviour
         Key # 2. Know your rights – so you recognise when to stand up for them
         Key # 3. Nurture self-esteem and feel that you deserve to be treated with respect
         Key # 4. Challenge pessimistic thinking and refute the fears that hold you back
         Key # 5. Resolve to no longer put up with “stuff” that you tolerated in the past
         Key # 6. How to assertively deal with conflict
         Key # 7. Learn how to say No

                        Priced at only $9.70        For more details, or to order, click Assertiveness Training

assertiveness training workbook